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{ "faq_scraper_section": { "title": "Openmart Salesforce Integration FAQ", "items": [ { "question": "What Salesforce editions does Openmart integrate with?", "answer": "Openmart integrates with all major Salesforce editions, including Sales Cloud, Service Cloud, and Marketing Cloud. Our flexible API-based integration ensures compatibility across various configurations, allowing you to leverage enhanced data regardless of your specific setup." }, { "question": "How accurate is the data synced from Openmart to Salesforce?", "answer": "Openmart prides itself on delivering highly accurate data. Our data is rigorously collected, verified, and updated regularly, boasting a 97-99% accuracy rate. This ensures that the information flowing into your Salesforce CRM is reliable and actionable, minimizing data decay and maximizing your team's effectiveness." }, { "question": "Can I customize which data points are synced to Salesforce?", "answer": "Yes, absolutely. Openmart's integration offers extensive customization options. You can precisely control which of the 30+ data points are mapped to specific fields within your Salesforce instance, ensuring that only the most relevant information populates your CRM and aligns with your existing data structure." }, { "question": "Is the integration real-time or scheduled?", "answer": "Openmart's Salesforce integration supports both real-time and scheduled synchronization. You can configure it to instantly enrich new records as they're created in Salesforce, or set up daily, weekly, or monthly updates for existing records to maintain data freshness, giving you full control over your data flow." }, { "question": "What happens if a record already exists in Salesforce?", "answer": "Our integration intelligently handles existing records. You can configure rules to update existing Salesforce records with Openmart's data, append new information, or prevent overwriting based on your preferences. This ensures data integrity and avoids duplication while enriching your current CRM entries." }, { "question": "Is there a free trial for the Salesforce integration?", "answer": "Yes, Openmart offers a free 7-day trial that includes access to our Salesforce integration features. This allows you to experience firsthand how seamless data synchronization and enriched intelligence can transform your sales and marketing efforts without any upfront commitment. You can also extract up to 1,000 free data points." }, { "question": "How does Openmart ensure data security and compliance?", "answer": "Openmart adheres to industry-leading security standards (e.g., GDPR, CCPA compliant) and employs robust encryption protocols to protect your data during transit and at rest. Our integration leverages secure API connections to Salesforce, ensuring that your sensitive business information remains confidential and compliant with data privacy regulations." } ] } }